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Frequently Asked Questions

What makes Verus Systems different from other platforms?

Verus Systems was designed specifically for mobile phlebotomy businesses. Unlike generic CRMs, it comes preloaded with features, templates, and automations tailored to your industry, so you don’t waste time setting things up from scratch.

Do I need technical skills to use Verus Systems?

Not at all. Verus Systems is beginner-friendly. We handle the setup for you, so you can focus on managing your clients and growing your business without worrying about tech.

What’s included in the 30-day free trial?

The free trial gives you full access to all Verus Systems features: scheduling, client communication, email and SMS campaigns, invoicing, and more. You’ll also get ready-to-use templates so you can start quickly.

Can I upgrade or downgrade my plan later?

No. Once you select a plan, you’ll stay on that plan. Each package is carefully designed to meet your business needs without requiring constant plan changes.

Will you train me on how to use Verus Systems?

Yes! Our technical team provides hands-on training to guide you through every feature. We’ll show you how to get the most out of Verus Systems so you feel confident using it in your daily operations.

Do you provide customer support if I get stuck?

Absolutely. Every plan comes with customer support. The response time depends on your package:

- Basic Plan: 7-day response time

- Done-With-You Plan: 2–3 business days

- Done-For-You Plan: Priority support within 24 hours

What type of customer support can I expect?

Support includes email assistance, step-by-step guides, and live training sessions (depending on your plan). For urgent needs, our higher-tier plans provide faster turnaround times and direct access to our technical team.

Will Verus Systems grow with my business?

Yes. Verus Systems is built to scale. Whether you’re a solo provider or managing a team, the system has the flexibility and features to handle more clients, automate workflows, and expand your operations without switching platforms.